> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.morningstar.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My controller hangs at the main preset screen

If you have an aux switch connected to the Omniport, it is likely that it is a Normally Closed (NC) switch. The MCx requires a momentary Normally Open (NO) switch. If a NC switch is used, the MCx will read it as a switch being pressed down, which makes it seem like the controller has hanged.

Also, your controller may hang due to an infinite MIDI loop, which happens when you have the MIDI signal connected back to the controller MIDI Input and have MIDI Thru turned on. Thus, when you send a MIDI message, it travels in an infinite loop and will cause unexpected behaviour.