> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.morningstar.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Removing the SD card in the MC PRO

The MC PRO has an on-board SD card to store all your data.

1. You'll need to remove the 4 screws at the bottom to remove the backplate. After removing, you'll see the SD card on the board.
![](https://storage.crisp.chat/users/helpdesk/website/e8bd1d589d920800/image_1vbtzjk.png)

2. Slide the metal cover down towards the direction of the red arrows to unclip it.
![](https://storage.crisp.chat/users/helpdesk/website/-/e/8/b/d/e8bd1d589d920800/image_1lakgft.png)
![](https://storage.crisp.chat/users/helpdesk/website/e8bd1d589d920800/image_1bo5t64.png)

3. After which, the metal cover can be lifted up and the SD card removed.
![](https://storage.crisp.chat/users/helpdesk/website/e8bd1d589d920800/image_hl4vt8.png)

## Reformatting the SD card
In the event you need to reformat the SD card, the SD card needs to be reformatted to the FAT32 file system.
### Instructions for Windows OS

1. Insert the SD card into your computer using an SD card reader.
2. Open **File Explorer** (`Windows + E`).
3. Click **This PC**.
4. Locate your SD card under **Devices and drives**.
5. Right-click the SD card and select **Format...**
6. Configure the following settings:
    * **File system:** `FAT32` (Recommended)
    * **Allocation unit size:** Default
    * **Volume label:** MORNINGSTAR
    * Leave **Quick Format** checked.
7. Click **Start**.
8. Click **OK** when prompted.
9. Wait for the formatting process to complete, then click **OK**.
Safely eject the SD card before removing it from your computer.

#### Instructions for mac OS

* Insert the SD card into your Mac using an SD card reader.
* Open **Disk Utility**:Press `Command + Space`, type **Disk Utility**, and press **Return**.
* In the menu bar, click **View** → **Show All Devices**.
* Select the **SD card** (the device itself, not the volume underneath it).
* Click **Erase**.
* Configure the following settings:**Name:** MORNINGSTAR**Format:** **MS-DOS (FAT)** *(This is FAT32 on macOS.)***Scheme:** **Master Boot Record**


If there is an option to select an allocation unit size, use 32kB.

After reformatting the card, you'll need to load the default files into the SD card. Please email us if you need the files.

![](https://storage.crisp.chat/users/helpdesk/website/e8bd1d589d920800/image_5vbt20.png)