• Editor connection troubleshooting

  If you do not see your device in the Editor If you are using the Web Editor, check that MIDI has been enabled in the browser. MIDI settings in Chrome If you are using the PRO series, check that you have connected the USB cable connected to the USB Device port, and NOT the USB Host port. Check that your USB Cable is not faulty Check that your Browser is updated to the latest available versiPopular

• Editor not detecting device

  When a device is not detected in the computer, the following screen will show in the editor: If you have connected the device after launching the Editor, click on refresh. Ensure that MIDI is enabled in your browser. Enable MIDI in browser If the above does not work, try restarting your browser. ChecFew readers

• Android Permissions Error

  Solution Go to SETTINGS APPS Select the three dot menu and choose SPECIAL ACCESS Then choose APPEAR ON TOP Disable all Go back to browser and grant MIDI permissions You can now go back and re-enable appear on top permissions for other appsFew readers

• Testing your MIDI OUT port on the MC6 and MC8

  MIDI CONTROLLERS / Troubleshooting Skip table of contents Check your MIDI cable and connection If you think you are having issues with the MIDI OUT port on your controller, please first check that you have tried a different MIDI Cable to rule out the possibility of a faulty MIDI cable. Also, please check that you have the MIDI Cable inserted correctly to the MIDI OUT port. TFew readers

• My device is "Bricked"

  MIDI CONTROLLERS / Troubleshooting Skip table of contents If an error occurred during a firmware update, the device might seem like it is not able to boot up, where it shows either a blank screen or solid blocks on the LCD. This issue can be resolved. Please see Firmware Upload Failure and follow the steps there toFew readers